Field Service Engineer/ Project Manager

We are seeking a self-motivated and passionate Field Service Engineer (Electrician or equivalent) to join our Service Team in Auckland.  You will be responsible for conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites, whilst creating and maintaining strong working relationships with our customers and supporting other Getinge Field Service Engineers as necessary. This role will be based in Ellerslie, with occasional travel, and will support the Projects team from time to time with new equipment installations.

You will be a self-starter who can independently manage your time and schedule, possess impeccable business acumen, and able to effectively communicate with all levels of the business. 
 

In this role you will be responsible for:

•    Supporting installations of Getinge capital equipment.
•    Troubleshooting issues which present occasionally in equipment and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations.
•    Providing on-site and telephone technical service support for the installation, inspection, repair and preventative maintenance of products for customers within their territory.
•    Maintaining all service contracts in accordance with service policies and procedures and actively pursue the renewal of existing contracts.
•    Ensuring compliance to all company quality and compliance regulations.
 

Skills and Experience:

We are looking for candidates who love working as part of a team; enjoy a role where no day is the same and want to make a difference to others.

You will have:

•    Strong communication skills, and the ability to work under pressure to tight deadlines.
•    Hold a Restricted (EST) Electrical Licence (mandatory), or the ability to obtain one.
•    A valid Driver’s Licence, a qualification in Electronics, Engineering or a similar discipline is mandatory.
•    Experience as a field service representative in medical devices, biomedical, technical repair, or a related technical field - desirable
•    Technically proficient experience in using schematics, systems diagrams, and repair/replacement procedures to troubleshoot, repair, and calibrate of all products in the territory.
•    Strong mechanical and electro-mechanical skills (hydraulics, pneumatics, motors etc.)
•    Excellent time management and the ability to work unsupervised.
•    Intermediate to Advanced level of Microsoft Word, Excel, and Outlook
 

This is a role that requires you to be physically active, on the road and in control of your own patch of the business. There may be a requirement for some travel. If you enjoy high levels of responsibility, love building strong interpersonal relationships and are driven to achieve great results; we’d like to hear from you.

Getinge was built on a genuine compassion for people’s health, safety, and wellbeing. Today, Getinge operates in over 40 countries and has more than 10,000 employees worldwide.
Our broad medical technology portfolio features well-known products, services, and solutions designed to support our customers across the clinical pathway, and our close partnerships with clinical experts, healthcare professionals, and medical-technology specialists mean we’re improving everyday life for people – today and tomorrow.