Field Service Engineer IC - Brisbane

We are currently seeking two motivated and passionate Field Service Engineers – Infection Control to join our Service Team in Queensland. One of these roles could potentially be based in Central Queensland if the right candidate is based there, the other role is based in Brisbane. You will be responsible for conducting Preventative and Reactive Maintenance for Getinge equipment based at our customer sites, creating and maintaining strong relationships with our customers, and supporting other Getinge Field Service Engineers as necessary.

In this role you will be responsible for:

• Supporting installations of Getinge capital equipment;
• Troubleshooting issues which present occasionally in equipment, and ensure that the product is returned to a fully functional level enabling the customer to continue their business operations;
• Liaise with the Getinge Service Co-ordination team prior to attending customer sites; ensuring that you are effectively prepared to resolve the customer's issues;
• Completing Service Documentation within a mobile device
• Regional travel required.

Skills and Experience:

We are looking for candidates who love working as part of a team; enjoy a role where no day is the same, and want to make a difference to others. 

If you have:

• A Grade Electrical licence (Mandatory requirement)
• A mechanical aptitude;
• A valid Driver’s Licence 
• Previous experience as a Field Service Engineer or Technician, ideally in the MedTech sector
• A proven track record of going above and beyond for others;
• Excellent interpersonal skills and a customer service orientation
• The ability to work under pressure to tight deadlines, and as part of a team.

This is a role that requires you to be physically active, on the road, and in control of your own patch of the business.

Successful applicants will be required to undergo relevant references, police, and medical checks prior to appointment

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. Our passionate people hold our brand promise ‘Passion for Life’ close to heart.