Service Contracts Sales Manager - West & Midlands

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Service Contracts Sales Manager – West & Midlands

We are looking for a Service Contracts Sales Manager to cover West & Midlands area. You will drive forward the Healthcare Getinge UKI Service Strategy, spanning Acute Care Therapies, Surgical Workplaces and Infection Control, to grow Service revenue and profitability. You will collaborate with capital and consumable sales teams and the tender’s team to ensure the Service business is appropriately represented in all commercial discussions. Reporting to Head of Aftersales, you will have the opportunity to establish effective strategies to deliver compelling service offers to customers and identify and develop service contract opportunities across the NHS and private health care customers. You will proactively engage with customers for Getinge Care service contracts, from initial offer through to negotiation and close, following up with regular meetings to ensure customers understand the value Getinge provides.

Main responsibilities will include:

Proactively engage with customers to build understanding of the service value proposition;

• Regularly meet with clinical and procurement managers, ensuring comprehensive stakeholder mapping with key decision makers to demonstrate value.
• Prepare and deliver evidence of service delivery, including performance against key metrics to highlight, differentiate and explain the important of service.

Establish direct sales of the entire Getinge Care Service Contract portfolio:

• Utilize relevant selling techniques to progress contract opportunities.
• Execute commercial strategies and campaigns to increase market share for Getinge Service.
• Forecast source of business to increase uptake; Contract Renewals, Expiring Warranties.
• Meet revenue targets and establish strategies to maximise opportunities.
• Working alongside Capital Sales Managers, align strategies of customer accounts.

Build a strong understanding of all Getinge Products Areas & Applications;

• Acute Care Therapies, Infection Control and Surgical Workplaces.

Develop, maintain and grow a culture of customer focus and continuous improvement throughout the Getinge organisation through relentless attention to detail on customer proposals and communication;

• Working with Service Contracts Administration, produce quotations / tenders and pricing agreements within given timescales.
• Working with Regional Service Managers, produce evidence driven materials for customers to demonstrate value of service.
• Build and maintain excellent customer relationships.
• Responsible for timely completion of administrative tasks and projects.

Who you are: 

At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence.  We provide an environment for Forward Thinkers, Game Changers and Team Players to thrive in. If you enjoy collaboration and working in diverse and international teams, never compromise on quality and always act responsibly remembering that our customers come first, we would love to hear from you. 

What you need:

• Excellent verbal and written communication skills both over the telephone and face to face.
• Preferred medical sales / service contracts sales experience.
• Ability to problem solve and seek solutions logically in challenging situations.
• Preferred Sales / Negotiating Training.
• Account Management experience.
• Ability to plan, organize and manage time effectively to meet challenging deadlines.
• Strong stakeholder engagement and ability to build long term relationships.
• Preferred understanding of the medical sector (NHS & Private) in the United Kingdom

Personal qualities:

• Demonstrate a motivated and passionate approach to work, taking ownership of tasks.
• Excellent understanding of the NHS procurement processes and tendering.
• Strong organisational skills.
• People Centric.
• Evidence a strong attention to detail when analyzing complex data and situations.

What we offer:

We offer a competitive compensation and benefits package, to ensure we support your well-being and goals. We understand that a healthy work-life balance is important, so we offer a flexible approach to working patterns as well as a range of enhanced family friendly policies.

Along with a competitive salary, we offer private healthcare, shopping discounts through Perkbox, and an Employee Assistance Programme. We have achieved the Better Health at Work Scheme Silver Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mental health and wellbeing.

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.  

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.