Service Engineer- SW

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

About the role

This is a full-time Service Engineer (Medical Equipment) role working for Getinge Group Hong Kong Limited, a leading provider of medical equipment and solutions. 

As a Service Engineer, you will be responsible for the installation, maintenance, and repair of Getinge's medical equipment, ensuring our customers receive exceptional service and support.

What you'll be doing

• Conducting routine preventative maintenance on medical equipment to ensure optimal performance and longevity
• Diagnosing and troubleshooting issues with medical devices, and performing necessary repairs in a timely manner
• Providing on-site and remote technical support to customers, educating them on the proper use and care of their equipment
• Maintaining detailed records of all service activities, spare parts usage, and customer interactions
• Collaborating with the sales and product management teams to provide feedback and recommendations for product improvements
• Staying up-to-date with the latest technologies, regulations, and industry best practices in medical equipment servicing

What we're looking for

• Degree or diploma in Electrical / Mechanical / Biomed Engineering or a related technical field
• Minimum 2 years of experience in the servicing and maintenance of medical equipment or similar industrial/commercial machinery
• Technical experience in ICU or OT equipment will be a strong advantage
• Strong technical troubleshooting and problem-solving skills, with the ability to work independently
• Proficient in reading and interpreting technical manuals, schematics, and specifications
• Excellent communication and customer service skills, with the ability to explain complex technical issues in simple terms
• Willingness to work flexible hours, including evenings and weekends, to support our customers
• Fluency in English and Cantonese
• Immediately available will be an advantage;

      Candidates who possess any of the following requirements, even with lower academic qualifications, will also be considered:

• Working experience in building service/ boiler industry
• Holder of Registered Electrical Worker License Grade A
• Holder of Pressure Vessel Operator License class III and/or Class VI

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.