Share this Job

Service, Service IC, Install Operator (West)

Apply now »

Date: Nov 28, 2022

Location: Kobe, JP

Company: Getinge



At Getinge we have the passion to perform


Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to improve clinical results and optimize workflows. Every day we collaborate to make a true difference for our customers – and to save more lives.

Are you looking for an inspiring career? You just found it.


Job Purpose:

  • Develops and implements specific strategies to achieve the annual goals of the department.
  • Develops project management methods to ensure stable revenue for Installation.
  • Standardize the installation method to ensure stable operation after the installation of IC products.
  • Set standard prices and review prices periodically to ensure uniformity in the installation costs of IC products.
  • Management and guidance of internal and third parties involved in the delivery and installation


  • Management of quotation related to installation and management of 3rd party purchase amount
  • Review of IC proposal drawings
  • Management, review, revision and standardization of materials for delivery and installation
  • Site survey and accompany the customer for installation
  • Standardization of installation methods and commissioning and adjustment work (including preparation of manuals)
  • Management, guidance, and education of internal and external personnel (agents and subcontractors)

Key duties and responsibilities:

1. Management of quotation amount for installation and management of purchase amount for 3rd party

  • Confirmation of quotation for each project, confirmation of 3rd party purchase amount, GP confirmation
  • Preparation and management of cost statements for each project

2. Standardization of installation

  • Standardization of installation method and materials for IC products
  • Standardization of installation cost of IC products
  • Preparation of IC product installation manuals (procedures and check items)

3. Confirmation of IC proposal drawings

  • Determination and confirmation of equipment requirements and installation availability in IC proposal drawings

4. Accompany sales, service and PMU

  • Accompany sales, service, and PMU for IC product proposal, site survey for installation and delivery, and accompany them to the site. 5.

5. Respond to problems caused by equipment within the warranty period

  • On-site response and correction work for defects caused by primary equipment and installation

6. Project management

  • Grasping and managing the annual schedule for delivery and installation projects

7. Securing Gross Profit

  • Secure GP2=20% or more for installation

8. Validation Business

  • Preparation for the launch of Validation Business and preparation of documents
  • Management (books, protocols) and training for Validation Business


  • Basic knowledge of air-conditioning and sanitation equipment, experience and knowledge of equipment installation
  • Native Japanese and English (reading, writing, and speaking skills)
  • General knowledge and understanding of not only products and technologies, but also business development.
  • Speaking and writing skills to explain technical information in a way that anyone can understand.
  • Basic PC operation
  • Basic knowledge of IC products

Personal qualities:

  • Ability to communicate smoothly with customers and other departments within the company

Permissions/ Authorities:

Adherence to internal compliance

Supervision/Management Of Others:

  • Plan based on Performance Development Plan that is aligned with organizational hierarchy

Internal and External Contacts:

Main contacts, internal:

  • Service Division IC / SWF IC Sales Department / PMU
  • Main contacts, external:
  • Main contacts, external: Customers (hospital representatives, agency representatives, partner companies)

Special Features/Conditions:

  • Special Features/Conditions: Occasional travel to head office, local area office or customer sites


Benefits Benefits:

  • Full flexible working hours (7 hours 30 minutes per day)
  • Standard working hours: 9:00am - 5:30pm (1 hour break)
  • Salary: May be considered as salary + overtime allowance (30 hours per month)
  • Bonus: Once a year
  • Benefits: Social Insurance, Defined Contribution Pension Plan (401K), Benefit One (Cafeteria Plan)
  • Trial period: 3 months


Getinge Core Value:Getinge の企業文化

Employee Introduction: Meet our Employees (

Showroom Introduction:【 ゲティンゲ エクスペリエンスセンター東京 360°ツアー 】 (


About us 

Getinge is on an exciting transformation journey constantly looking for new ways to innovate together with our customers to meet the healthcare challenges of the future. We are committed to diversity, equity and inclusion and to sustainability with a goal to be CO2 neutral by 2025. We believe in giving our employees the flexibility they need and make every effort to foster a learning culture that supports their personal development and creativity. Our passionate people hold our brand promise ‘Passion for Life’ close to heart. 

If you share our passion and believe that saving lives is the greatest job in the world, then we look forward to receiving your application and resume. We hope you will join us on our journey to become the world’s most respected and trusted medtech company.