Service Account Representative Getinge Norway

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. 

Are you looking for an inspiring career? You just found it.

About this opportunity  

Getinge is a well-respected Original Equipment Manufacturer (OEM), dedicated to saving lives through the manufacture and maintenance of a range of medical devices and solutions.  Our Service Team is at the forefront of our business, responsible for routine servicing, testing and repairing of our equipment in hospitals and facilities throughout the Nordic region. As Service Account Representative your responsibility is to deliver and close after sales agreements to our customers, but also support equipment sales  in tender process. This is a role for you with a commercial mindset and deep knowledge in aftermarket and service.

This is a field-based role (all Norway) and you will need to be a self-starter with experience of managing your own workload. Although you will be mostly working independently, you will be supported by regular contact with the service and sales team in Norway as well as the Swedish service organisation.

What you will do

• Grow Getinge contract share of installed base in Norway. Actively identify new opportunities in the market.
• Create Service Quotes and Service agreements based on customer needs in Norway.
• Ensure new and existing agreements are profitable.
• Ensure regular follow-ups with relevant customers. Invite other Getinge functions as needed.
• Support Product sales team with installation and after sales prices in equipment tenders.
• Ensure defined KPIs (Financial, performance) are meet which includes sales of agreement, equipment under contract, contract profitability, customer visits etc.
• Ensure that all documents and other tasks are performed in a high quality standard and in according to Getinges Quality Management System (QMS)
• Ensure a good and longterm dialogue with customers and represent Getinge in a good manner.
• Ensure good collaboration with all internal stakeholders

This position is based in Norway and includes travel in region.

You will bring

To be successful in this position, we believe that you have the following qualifications.

• Knowledge and experience in Sales.
• Experienced in buildings longterm relations with customers at different hierarchy levels.
• Technical understanding, preferably within Medical devices and in particular service department or similar.
• Experienced with After Sales / Service business.
• Bsc or any higher education in engineering or similar
• Fluency in Norwegian and English, orally and written

In addition to your technical skills, we highly value your personality. In this role we want you to have excellent communication skills, to be able to tailor and communicate value offers to customers. You see yourself as a team player both internally and externally. You are used to drive your own performance and have the ability to take decisions. In this role we also value your ability to structure and have a quality mindset. 

At Getinge we see ourselves as proactive and self-driven in learning and contributing to the continued development of our products and our organization's capabilities.  We are Team Players, Forward Thinkers and Game Changers.

We think you will thrive in a high-expectation environment and have an interest in our products.

Why join Getinge 

Getinge offers a job in a safe and informal work environment, where we appreciate close team collaboration. We keep an open dialogue between leaders and employees, as well as between teams. We are focused on developing people, and together we will create a plan for learning and competence development when you start your career with us. 

We offer a competitive compensation and benefits package, including wellness allowances, generous family benefits and joint company activities. Everything to ensure we support your well-being and goals.

Application  

Applications will be reviewed continually, and we therefore recommend sending us your application as soon as possible, but no later than 2024-11-25  

We kindly ask you to submit your application in our recruitment system by clicking the “apply now” button. Due to GDPR regulations we do not accept applications via e-mail.

If you have any questions regarding the role, please contact Hiring Manager Christoffer Björkman at Christoffer.bjorkman@getinge.com or Recruiter at emma.paulsson@getinge.com

We look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired MedTech company. 

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

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