Manager, Technical Standards & Knowledge

Our Digital Health Solutions division develops innovative software that enhances staff satisfaction and patient safety in hospitals worldwide. We enable hospitals to optimize critical workflows by improving efficiency and coordination across sterile processing, operating rooms, and the entire patient journey. 

About this Opportunity

Within our After Sales organization, we play a critical role in ensuring system uptime and delivering excellent customer experiences, supporting our mission of saving lives.

As Manager, Technical Standards & Knowledge, you will lead the development of global technical standards and knowledge frameworks that ensure consistent, high-quality execution across products and markets. This is a key role in strengthening how we implement, support, and continuously improve our solutions worldwide. 

What you will do 

You will build and lead a team of technical experts and work at the intersection of After Sales, R&D, Product Management, and digital development. You will be driving structure, scalability, and innovation in how technical knowledge is defined, governed, and accessed. 

Key Responsibilities 

Technical Standards & Governance

You will have a focus on setting unified global standards, driving consistency, and ensuring high-quality technical governance. 

You will:  

• Define and own global, product-specific implementation methodologies (with focus on cloud solutions) 

• Establish issue resolution standards, root cause frameworks, and continuous improvement processes 

• Govern technical processes, work instructions, and documentation standards 

• Harmonize technical standards across products and define supplier-facing requirements 

• Develop certification standards to ensure capability and quality across After Sales 

Technical Knowledge & Capability 

In this role, you’ll be building a strong, accessible global knowledge foundation that supports learning, documentation, and capability growth. 

You will:  

• Own and develop the global After Sales knowledge framework 

• Ensure structured documentation, knowledge-sharing forums, and supporting tools 

• Improve accessibility of knowledge through digital and AI-enabled solutions 

• Define learning paths and knowledge requirements aligned with certification standards 

Leadership & Collaboration 

As the manager, you’ll be leading experts and driving strong cross-functional alignment across the organization. 

You will:  

• Build, lead, and develop a team of technical experts 

• Collaborate closely with local support teams, R&D, Product Management, Quality, and tool development 

• Contribute as a key member of the Global After Sales Management Team 

What You Bring 

In this role, you bring a blend of clinical understanding, technical competence, and leadership experience. You are comfortable working in complex environments, guiding teams, and driving structured improvements across global organizations. Your background enables you to manage stakeholders effectively while maintaining high standards in technical governance and After Sales excellence. 

• You have experience with technical standards, documentation governance, or learning frameworks 

• You have experience with software implementation and technical support 

• Solid understanding of hospital workflows and clinical environments is preferred 

• You bring a minimum of 3 years of people leadership experience 

• You demonstrate strong stakeholder management and communication skills 

• You have a proven ability to drive structured change in global organizations 

• Experience with AI-enabled tools or digital transformation initiatives is meritorious 

Why join Getinge  

Getinge offers a job in a safe and informal work environment, where we appreciate close team collaboration. We keep an open dialogue between leaders and employees, as well as between teams. We are focused on developing people, and together we will create a plan for learning and competence development when you start your career with us.  

We offer a competitive compensation and benefits package, including wellness allowances, generous family benefits, and joint company activities. Everything to ensure we support your well-being and goals. 

Application  

Applications will be reviewed continually. We therefore recommend sending us your application as soon as possible, but no later than 2026.04.26. 

We kindly ask you to submit your application in our recruitment system by clicking the “apply now” button. Due to GDPR regulations, we do not accept applications via e-mail.  

If you have any questions regarding the role, please contact Talent Acquisition Partner responsible, Gustaf Ericson, at gustaf.ericson@getinge.com  

We look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired MedTech company.