Senior Digital Process & Systems Expert

Join Our Team as a Senior Process & Systems Expert

Join our dynamic and innovative DHS Operations organization, where your expertise will play a key role in driving operational excellence, governance, and process optimization across our internal platforms and operational systems. In this role, you will contribute to improving workflows, enhancing operational visibility, strengthening governance structures, and supporting scalable ways of working across cross-functional teams.

Role Overview

As a Senior Process & Systems Expert, you will be responsible for driving and supporting operational systems governance, process optimization, and continuous improvement initiatives across DHS functions. You will work closely with Group IT, Technical Support, R&D, Quality, and other stakeholders to ensure that operational platforms, workflows, and supporting tools align with business objectives, governance requirements, and long-term scalability needs.

You will play a central role in transforming operational platforms and processes from reactive request handling into structured, value-driven operational enablers that support transparency, collaboration, operational maturity, and sustainable organizational growth.

Key Responsibilities

• Drive operational process improvements, governance initiatives, and optimization of internal systems and workflows.
• Support and improve operational platforms, including ServiceNow and related enterprise tools.
• Coordinate cross-functional process alignment, prioritization, and operational improvement initiatives.
• Improve reporting, KPI visibility, data quality, and operational transparency across systems.
• Analyze workflows, identify bottlenecks, and drive standardization, automation, and scalable ways of working.
• Develop and maintain process documentation, governance frameworks, and operational standards.
• Ensure compliance with governance, quality, and operational requirements across systems and processes.

Who You Are

You are a structured and analytical professional with strong operational systems knowledge and a passion for process optimization and governance. You thrive in cross-functional environments where collaboration, operational improvement, and stakeholder alignment are essential for success.

You enjoy challenging existing ways of working constructively and turning operational complexity into scalable, efficient, and transparent processes.

Key Qualifications

• Bachelor’s degree in Information Technology, Business Administration, Engineering, Operational Excellence, or a related field.
• Minimum 5 years of experience working with enterprise operational systems, governance, process improvement, or platform management.
• Experience driving cross-functional operational improvements and governance initiatives.
• Strong understanding of operational governance, workflow optimization, and enterprise systems.
• Experience with process mapping, reporting, dashboarding, and operational KPI development.
• Experience collaborating with IT organizations and business stakeholders in matrix environments.
• Familiarity with ServiceNow, workflow tools, reporting platforms, or similar enterprise systems is preferred.
• Knowledge of ITIL, Lean, Agile, Operational Excellence, or Service Management methodologies is considered an advantage.
• Strong analytical, organizational, and stakeholder management skills.
• Fluent in written and spoken English.

Why Join Us?

This role offers the opportunity to work in an international and collaborative environment where you can directly influence operational excellence, governance maturity, and business process optimization across DHS.

We offer:

• A highly impactful role with broad cross-functional exposure.
• Opportunities to drive operational improvements and influence strategic initiatives.
• A collaborative and agile working environment where your expertise matters.
• Professional growth opportunities within operational excellence, systems governance, and business transformation.
• Flexible work arrangements with the option to work remotely or from offices in Denmark or Germany.

Ready to Make an Impact?

If you are passionate about operational excellence, systems governance, process optimization, and creating scalable operational solutions, we would love to hear from you.

Application  

Applications will be reviewed continually, and we therefore recommend sending us your application as soon as possible, but no later than 2026-06-21  

We kindly ask you to submit your application in our recruitment system by clicking the “apply now” button. Due to GDPR regulations we do not accept applications via e-mail.

If you have any questions regarding the role, please contact Recruiter at joakim.martinsson@getinge.com

We look forward to receiving your application. We hope you will join us on our journey to become the world’s most desired MedTech company.