Business Administrator

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. 

Are you looking for an inspiring career? You just found it.

Location - Full time office based psoition in Derby

Job Purpose:

To deliver exceptional customer service to all customers and ensure smooth operations of the Quadralene workflows.

Key duties and responsibilities:

• Process sales orders from customers within 24 hours of receipt and ensure timely and accurate order confirmations are sent.
• Address and resolve customer enquiries, providing high-quality service.
• Provide sales quotations and proforma invoices to customers as required.
• Process sales credit notes for container returns or customer complaints.
• Prepare and process sales invoices, ensuring they are properly filed and recorded.
• Handle sample requests from internal departments (Dentisan Team, and Laboratory).
• Ensure that all invoices and credits are processed by the end-of-month deadline.
• Place order for office consumables.
• Dental CPD training administration, including certificate preparation.
• Raise Purchase Orders to suppliers
• Confirm receipt dates with our suppliers
• Make phone calls to our suppliers and customers
• Assist Facilities and Maintenance Manager where required with control of reception desk and visitor badges.

Duties and responsibilities may change over time to meet the needs of the organisation. Additional tasks may be given as required to support operational goals or department objectives.

Quality System Duties and Responsibilities:

Maintains and adheres to Sales, Customer Service related working instructions to ensure continued compliance with all ISO13485 requirements

Knowledge/Skills/Experience:

Each organization shall have sufficient personnel with the necessary education, background, training, and experience to assure that all activities required by this part are correctly performed and shall establish procedures for identifying training needs and ensure that all personnel are trained to adequately perform their assigned responsibilities. Training shall be documented.

• Strong communication and organisational skills.
• Strong team working skills and collaborative skills
• Experience in customer service, or a related field.
• Microsoft Office Skills (Excel, Word, Access, PowerPoint)
• Ability to use own initiative, excellent problem-solving skills.
• Strong attention to detail and ability to meet deadlines.

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.