Field Service Engineer Ireland

The role 

We’re looking for a Field Service Engineer – Life Sciences to support our Life Sciences Service Team across Southern Ireland. 

You’ll work with Getinge’s Life Sciences equipment in pharmaceutical and process environments, carrying out preventative maintenance, troubleshooting, servicing, validation, and, where required, customer training. 

This is a field‑based role with a high degree of ownership, supported by the wider UKI Life Sciences service organisation, Service Coordinators, Sales teams, and direct access to Getinge’s global technical expertise. 

What you’ll be responsible for 

Your role combines hands‑on engineering, technical problem‑solving, and customer partnership: 

• Carry out planned maintenance, servicing, and breakdown repair of Getinge equipment on customer sites 

• Diagnose and resolve complex technical issues using a structured, logical approach 

• Support upgrade campaigns and take part in project integrations from planning through completion 

• Deliver on‑site equipment training and routine maintenance training for customers when required 

• Provide detailed technical reports for specific product or customer‑related issues 

• Contribute to troubleshooting guides, technical improvements, and upgrade initiatives 

• Support Sales by identifying upsell and cross‑sell opportunities across capital equipment and consumables 

• Conduct on‑site evaluations and reports for prospective customer opportunities 

• Provide telephone and remote technical support where appropriate 

• Support and train other Life Sciences engineers through on‑the‑job and formal training 

• Accurately record time, parts, and service activity using Getinge service systems (including Salesforce) 

• Manage vehicle spares, stock control, NCRs, and tool calibration in line with KPIs 

• Ensure all work is completed safely, professionally, and in full compliance with Getinge QMS and customer H&S standards 

You’ll also work closely with Service Coordinators to ensure responsive customer coverage and consistently high service standards. 

About you 

You’re a practical, self‑motivated engineer who enjoys autonomy but values being part of a strong regional and UKI service team. 

You’ll bring: 

• A City & Guilds Level 1 & 2 qualification (or equivalent) in Mechanical or Electrical Engineering 

• Experience in a maintenance or service engineering environment, ideally within medical, pharmaceutical, or process industries 

• Strong fault‑finding and troubleshooting skills 

• Confidence working directly with customers in regulated environments 

• The ability to manage a changing workload and prioritise effectively 

• Good IT skills, including Microsoft tools and service platforms such as Salesforce 

Desirable (but not essential): 

• CSCS (Service & Facilities / HVACR) Skills Card 

• HTM 2030 or HTM 2010 certification 

• Experience with Life Sciences, Bioprocessing, or Sterilisation equipment 

Travel & flexibility 

• Field based across Southern Ireland with daily regional travel required 

• Occasional overnight stays may be required 

• UK, Ireland, or overseas travel may be required for planned shutdowns, factory training, or capital equipment support 

Development & progression 

We take development seriously. Through our Engineer Career Progression Pathway, your skills are assessed and as your capability grows, so does your reward. 

Training is delivered by our in-house technical specialists, with access to global expertise and manufacturing support. 

What we offer 

• Competitive salary with engineer bonus scheme 

• Clear, structured progression and pay banding 

• Electric company vehicle with home charging point 

• Private healthcare 

• Travel and subsistence allowance 

• Flexible working patterns where possible 

• Enhanced family-friendly policies 

• Perkbox shopping discounts 

• Employee Assistance Programme 

• Gold Award status in the Better Health at Work Scheme 

We have a commitment to sustainability and therefore we travel only when necessary and have a strong push towards reduced CO₂ impact across our operations.