SAP Inhouse Consultant CS/ FSM (m/f/d)

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. 

Are you looking for an inspiring career? You just found it.

Be part of Getinge as a

SAP Inhouse Consultant CS/ FSM (m/f/d)

Your responsibilities

• Support the development of a new global service process template based on the SAP S/4 platform
• Perform requirements analysis, concept development, and implementation of global service and sales processes in IT applications
• Advise and train business functions on the optimal use of SAP Customer Service (SAP CS) and the Field Service Management system (FSM)
• Coordinate and manage external consultants
• Create and maintain process documentation and end-user guides
• Integrate the FSM solution with relevant systems and applications to ensure seamless data flow and effective process automation
• Execute system testing, resolve issues, and support troubleshooting activities related to FSM implementations

Quality System Duties and Responsibilities

• Ensure quality is integrated into all aspects of work by maintaining compliance with all applicable quality requirements
• Support adherence to defined procedures for identifying training needs and ensure appropriate training documentation is maintained
• Ensure all activities are performed in accordance with relevant regulatory and internal quality standards

Qualifications / Experience

• Minimum of 5 years of experience in IT application consulting within the customer service and/or field service domain
• Experience integrating mobile service applications into SAP ERP environments
• Experience with Salesforce Field Service Management (FSM), or willingness to quickly acquire the required skills

Knowledge / Skills

• Strong understanding of service and sales processes, with an end-to-end view of the supply chain
• In-depth knowledge of SAP CS and/or SD modules (customizing experience, ideally with programming knowledge)
• Strong analytical and conceptual thinking skills
• Excellent communication and presentation skills, with the ability to advise stakeholders and deliver training sessions
• Experience working in international projects

Personal Competencies

• Fast learner with high commitment and a proactive attitude
• Strong team orientation combined with a self-driven and responsible working style
• Strong focus on quality and continuous improvement
• Ability to work effectively in a dynamic, global environment

Additional Requirements

• Strong written and verbal communication skills in English, combined with solid proficiency in German
• Willingness to travel internationally

Our offer

• High-quality products in a life-saving environment
• Attractive conditions, 30 vacation days per year
• Trusted working hours and possibility of mobile working
• Modern workplace equipment
• JobRad and corporate benefits (employee discounts)
• Career opportunities in a well-known company
• Individual training and further education opportunities

#LI-KS2

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.