People & Experience Partner

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. 

Are you looking for an inspiring career? You just found it.

Job Overview

Deliver a simple, human, and helpful HR experience to employees and managers. Drive digital transformation and AI integration while maintaining a human-centric approach, ensuring all stakeholders receive the best possible support—whether digitally or face-to-face. Focus on operational excellence, continuous improvement, and measurable experience outcomes.

Job Responsibilities and Essential Duties (not exhaustive list)

• Act as first-line contact for employees and managers on day-to-day employment questions, providing face-to-face support where it enhances their experience while channeling routine Q&A into advanced technology solutions where employees and managers get better, faster service, managing all inquiries through integrated case management systems.
• Manage day-to-day HR operations including digitalized onboarding journeys with automated workflows, contracts, benefits administration, and employee lifecycle changes, leveraging technology to streamline processes while maintaining personal touchpoints for critical moments.
• Partner with system providers to ensure timely and accurate processing of payroll inputs through automated data validation and maintain compliance with local regulations.
• Own or work according to service performance metrics and champion continuous improvement by tracking SLAs, eNPS, case resolution times, and first-call resolution rates through real-time dashboards, while actively gathering employee feedback via digital pulse surveys to drive data-driven enhancements to People Experience service delivery.
• Lead policy simplification and knowledge management through AI-powered self-service portals and intelligent document systems that improve clarity and reduce administrative complexity.
• Support deployment of global/local HR projects and initiatives while collaborating with People & Culture Partners and Global People Processes teams to ensure local adaptation, automated compliance monitoring, and strategic alignment through integrated platforms for seamless organizational coordination.
• Payroll and benefits administration: Partner with system providers to ensure timely and accurate payroll processing across Eastern Asia (China SSU/ Suzhou Manufactory/ Hong Kong/ Taiwan). Maintain compliance with local regulations.
• Employee onboarding, offboarding, and internal movement processes: Manage employee entry, exit and movement processes specifically for Hong Kong and Taiwan, ensuring smooth, compliant, and consistent experiences aligned with global standards.

In addition, this job will participate in other tasks, not included in this job description that from time to time are needed to develop the company and the organization – this will be discussed and documented in the PDP process

Minimum Requirements

• University degree, preferable in human relations, psychology, business or a related field, or equivalent combination of education and relevant professional experience.
• Broad view of HR processes and procedures
• Skilled in using HR digital tools such as AI
• Curiosity and empathy for others

About us 

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.